Contact center AI you can
put your name behind
A better product for your customers. A better partner for your business.
Just a few of the industry's leading partners who already trust Balto.
Good for your business, easy to sell
A great partnership works for you and your customers. Balto delivers both.
Built to reward partners
Terms, support, and enablement designed around you, not bolted on after the sale.
- check_circleGenerous commissions and margins
- check_circleFast, low-friction deal registration and approvals (2-hour SLA)
- check_circleDirect access to our product and delivery teams
- check_circleDedicated Account Executive and Sales Engineer
- check_circleProven case studies and sales collateral
- check_circleExclusive pricing and partner-first terms
Easy to sell, built to renew
Balto lands well and stays. That's what turns one deal into years of revenue.
- check_circleHigh contract values and multi-year revenue
- check_circleNatural expansion across seats and use cases
- check_circleFlexible pricing for unique applications
- check_circleQuick time-to-value (most customers are up and running in just 45 days or less)
- check_circleStrong retention and renewals
- check_circleDirect access to customer success managers on every account you refer, so your customers get the service you promised them
Three ways to partner
Pick the model that fits how you already work with your customers.
White-label partnership
Sell the full Balto platform under your own name and brand. Your customers see you; Balto runs underneath.
Strategic partnership
For trusted advisors (TAs) who work through the TSD channel and want to refer Balto and share in the upside.
Individual partnership
For consultants, industry leaders, and independent professionals with the right relationships.
Deals brought in and closed through Balto partners.
The average annual contract value on partner-sourced deals this year.
Recognized by the industry
Independent recognition for the platform you would be putting your name behind.
Cloud-Based CX Solution of the Year
CCW Excellence Awards, 2026
Read the announcementAutomation Solution of the Year
CCW Excellence Awards, 2024
Read the announcementCRM Top 100 Company for Customer Service
CRM Magazine, 2024
Read the announcementBest Workplaces for Innovators
Fast Company, 2022
Read the announcementNext Generation Leaders Award
CCW, 2022 · Marc Bernstein, CEO
Read the announcementDigital Showdown Winner
Talkdesk, 2022
Read the announcement
2025 was an awesome year for us, and we're carrying that momentum in 2026 with the right partners by our side. We're not focused on volume. We're focused on building real partnerships and investing in enablement so our white-label partners feel supported from day one.
FAQs
Referral, reseller, and technology partnerships, for VARs, MSPs, CX consultancies, and CCaaS platforms. If you work with contact centers, there's a fit.
New to Balto? Fill out the form and you'll hear back the same day. Already a partner? Submit the details through the partner portal to lock in priority and margin protection.
We build the commission structure with you, not from a fixed template, with flexible payment options. Bring us the deal and we'll talk numbers.
Yes. The platform is modular (Guidance, Voice Agents, Quality, Notes, Insights, and Compliance) so you can put your brand on the pieces your customers need.
Unlimited training, sandbox access, co-marketing, co-demos, and a dedicated account executive. You're not selling alone.
Usually weeks, not months, for both partner onboarding and customer deployments.
Insurance (health, P&C, Medicare Advantage), financial services, healthcare, and consumer services are the core, with more on the way.
60-plus CCaaS platforms, including Genesys, Five9, Amazon Connect, Talkdesk, NICE CXone, RingCentral, and Zoom, plus Salesforce and HubSpot. New integrations usually land within 60 days.
Partner with Balto
Close bigger deals, protect your margins, and build revenue that renews. Tell us about your business and we'll take it from there.