Balto Is The
#1 Real-Time Guidance
Increase conversions, deliver a world-class customer experience, and decrease ramp time with Balto’s Real-Time Guidance for contact centers.

Ramp new agents faster.
Guide agents to perform at the highest level.
Know what happens on 100% of your calls.
Optimize processes, call flows, and best practices with data.
What’s it like to see Balto’s Real-Time Guidance for the first time? Read how other contact center leaders have reacted to seeing their first Balto demo.