Balto Is The
The Future Is Real-Time
Powered by AI, Balto listens to both sides of a conversation and visually prompts agents with the best things to say, live on every call. Scale “perfect” to thousands of agents with the push of a button and get immediate insight into what’s working and what’s not.
One Real-Time Platform, Many Ways to Grow Revenue
Ramp new agents faster.
Guide agents to perform at the highest level.
Know what happens on 100% of your calls.
Optimize processes, call flows, and best practices with data.
Systematically Improve Results Across Your Contact Center
Top Companies Love Balto
Just Heard On Balto Demos
What’s it like to see Balto’s Real-Time Guidance for the first time? Read how other contact center leaders have reacted to seeing their first Balto demo.