Join The Pack
Our clients are enjoying more revenue and exceptional customer service–see why it’s good to be in our pack.
Top Companies in Balto's Pack
Arsenal Business Growth Uses Balto To Ramp Reps Faster & Book More Appointments
"Balto enables our sales reps to have very high-quality conversations in a short amount of time It's fundamentally changed the way we do things. With Balto, we've earned an additional $50,000 in monthly recurring revenue"
- Aaron Asher
Owner, Arsenal Business Group
Hear from Balto Customers
“The whole office is lit up with Balto!”
"Is this not, like, the coolest software you've ever seen?!”
"Balto is amazing! Balto has improved my employees job performance more than I could’ve imagined.”
“I demoed Balto to a major client of ours just last week, and their exact words were, ‘Balto is call center magic!'”
“Balto works like a coach on your shoulder. It is an extremely helpful and wonderful tool to use. Overall, the more I’m getting into it, the more excited I am about using it as a manager.”
“Balto brings accountability straight to the face of the agent. Whenever we make changes to our scripting every single agent has that on screen immediately.”
“Balto enables our sales reps to have very high-quality conversations in a short amount of time. It fundamentally changed the way we do things. With Balto, we’ve earned an additional $50,000 in monthly recurring revenue.”
“Balto helps newer agents to learn the script faster, handle sophisticated objections more efficiently, turn a lost opportunity into a won opportunity. The platform is very simple and its configuration is very straight forward.”
"The most amazing thing about Balto is the immediate impact it had on our daily production and revenue. It was like flipping a switch, literally. A lot of our collectors in our daily immediate payment totals escalated by 75%.”
“Balto just brings us all confidence. I’m confident that my representatives are representing Accelerated Receivables Solutions in a way I want them to do so. With Balto, we bring our clients reassurance and communicate with them in the most empathetic way.”
Think It'll Work For Your Call Center?
See What Customers Have Said on G2
“The Best Technology with the Best People”
Balto's powerful recognition software is second to none and has allowed our business to transform the way we think, perceive, and conduct sales over the phone. Not only is the technology powerful, but the support and staff is superb. Balto has invested time in hiring the most educated, skills professionals in the industry that helped us develop a customized use for the technology. This isn't an "out of the box", plug a play tech. This is transformative, and we are grateful for the insights we have gained from the team.
Sean C.
Human Performance Expert
Customer Success Stories
Using Balto’s AI-powered real-time guidance solution, National General has streamlined calls, continued to make agents’ jobs easier and further improved the customer experience.
This multinational insurance provider increased their CSAT scores, got triple-digit growth in survey completion rates, shorter and more effective calls, faster onboarding, and saved in QA costs.
ONLINE Information Services Inc. turned to Balto’s to improve their compliance, training, and overall contact center operations.
After one of the largest flooring companies in the U.S tested Balto, their saves rate increased by 26.1%. In the first 3 months, Balto helped save $3.2 million dollars.
One of the largest health insurance companies in the country wanted to see how much Balto could impact their close rate. The Balto users had a 71% higher quote rate and a 132% higher close rate than Non-Balto users.
After setting up an A/B test and analyzing 10,000+ calls for a large insurance firm we found that the company saw a 15% increase in conversion rates and more.
Want to see Balto in action?
There’s no better way to see the power of real-time than to experience it live. Request a demo and we’ll show you the power of Balto’s real-time guidance in real-time on our first call.
Want to see Balto in action?
There’s no better way to see the power of real-time than to experience it live. Request a demo and we’ll show you the power of Balto’s real-time guidance in real-time on our first call.
