Sales Tips and Tricks – Start With Why
Start With Why On Inbound and Outbound Sales Calls On this video, we’re going to discuss how you can win more inbound calls by quickly
Category: Call Center
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Sales Tips and Tricks – How To Talk to Customers Using the You-We-I Ratio
How to Talk To Customers Using The You-We-I-Ratio On this video, we discuss how you should talk to customers by boosting your You-We-I Ratio. The
Sales Tips and Tricks – Value Confirmation Questions
The Power of Value Confirmation Questions in Sales On this video, we’re going to discuss how you can use value confirmation questions to make sure
Artificial Intelligence in Call Centers
What Role Does Call Center Artificial Intelligence Play in Coaching New Agents? First, a few things are happening that make sales coaching particularly important. What
Call Scoring Using the Scientific Method
Using The Scientific Method to Create an Effective Call Score Rubric Call scoring is tricky. Statistically valid call scoring is trickier. And because call scoring
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