Monitoring Phone Calls For Superior Results
April 18, 2019 No Comments
Monitoring Phone Calls For Superior Results by Chris Kontes | April 10th, 2019 Share on linkedin LinkedIn Share on facebook Facebook Share on email Email
Category: Call Center
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How to Improve Call Quality in Call Centers
April 18, 2019 No Comments
How to Improve Call Quality in Call Centers by Chris Kontes | April 10th, 2019 Share on linkedin LinkedIn Share on facebook Facebook Share on
Call Center Coaching: A Must for Every Company
April 18, 2019 No Comments
Call Center Coaching: A Must for Every Company by Chris Kontes | April 10th, 2019 Share on linkedin LinkedIn Share on facebook Facebook Share on
Sales Tips and Tricks – How to Solve Sales Pain
April 5, 2019 No Comments
Sales Tips: How to Solve Sales Pain In this video, we discuss some sales tips that will help you make your sales pitch more persuasive. While
Sales Tips and Tricks – Start With Why
April 5, 2019 No Comments
Start With Why On Inbound and Outbound Sales Calls On this video, we’re going to discuss how you can win more inbound calls by quickly
Sales Tips and Tricks – How To Talk to Customers Using the You-We-I Ratio
April 5, 2019 No Comments
How to Talk To Customers Using The You-We-I-Ratio On this video, we discuss how you should talk to customers by boosting your You-We-I Ratio. The
Sales Tips and Tricks – Value Confirmation Questions
April 5, 2019 No Comments
The Power of Value Confirmation Questions in Sales On this video, we’re going to discuss how you can use value confirmation questions to make sure
Artificial Intelligence in Call Centers
April 2, 2019 No Comments
What Role Does Call Center Artificial Intelligence Play in Coaching New Agents? First, a few things are happening that make sales coaching particularly important. What
Call Scoring Using the Scientific Method
April 1, 2019 No Comments
Using The Scientific Method to Create an Effective Call Score Rubric Call scoring is tricky. Statistically valid call scoring is trickier. And because call scoring
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