Official Rules


These Official Rules apply to the Balto Software, Inc. February 2021 Headset Giveaway (the “Sweepstakes”) to be held from 9:00am CT on February 1, 2021, to 5:00pm CT on February 26, 2021, with the official drawing to take place on February 26, 2021 at 5:30 PM CT.

The Winner will be notified by email and/or telephone. If the Winner fails to respond to the email within 15 days of the Winner announcement to accept the Prize, then the entry will be disqualified and another winner will be selected. 

How to Enter: Beginning on February 1, 2021 at 9:00 am CT through February 26, 2021 at 5:00pm CT (the “Entry Period”), log on to and click on the “Get a Demo” button on the top right and follow the on-screen entry instructions to submit a demo request (“Entry”). Fill in all required information. Each eligible individual who submits an Entry must provide the following information for the purpose of administering the Sweepstakes: first and last name, company name, job title, telephone number, number of agents overseen or managed by entrant, and e-mail address. 

Only eligible Entries received by Balto Software, Inc. (“Balto”) during the Entry Period will be eligible for the Prize. Incomplete, illegible and late Entries will be disqualified.

If there is a dispute as to the identity of a participant then the Entry will be deemed completed by the authorized account holder of the email address listed on the Entry, meaning the natural person assigned to the email address by the online service provider for the domain associated with the email address. A potential winner may be required to show proof of being the authorized account holder. 

Limit one (1) Entry per company. Any attempt by an entrant to obtain more than the permitted number of Entries by using multiple names or email addresses, by using any robotic, automatic, programmed or similar method, or by cheating or by fraud will void all of that entrant’s Entries and result in disqualification. All Entries become the property of Balto and will not be returned.

Entrants may choose at their discretion to “opt-in” to receive future marketing and promotional communications from Balto. Choosing to “opt-in” or “opt-out” will not affect an entrant’s chances of winning.

Eligibility: Open to residents of the 50 United States and D.C. who are 18 years or older as of February 1, 2021, who oversee or manage at least 10 contact or call center employees, except for employees of Balto, its affiliates, or their respective advertising, public relations, accounting or legal firms, and immediate family members or individuals living in the same household of such employees. For purposes of these eligibility rules, “immediate family members” mean spouse, children, parents, parents of spouse, siblings, and spouse’s siblings.

Additional Eligibility Requirements: Prior to receiving any prize, the Winner must provide Balto with any information or certifications needed by Balto, in its sole judgment, for tax reporting purposes. The Winner also must complete and sign and return a Waiver Form to be eligible to receive the prize. If the Winner fails to satisfy these conditions within fifteen (15) days after notification of winning, Winner will not be eligible for the Prize and Balto will select an alternate Winner as described in “Selection of Winners” below. The Sweepstakes is subject to all applicable federal, provincial, state and local laws. Balto will make all decisions on eligibility and its decisions are final and binding.

Selection of Winner: After the end of the Entry Period, a Balto representative will select the Winner by a random selection process. The official drawing will take place on or about 5:30pm CT on February 26, 2021.

Balto will announce the Winner promptly following the selection. Balto will announce the Winner on its website. Balto also will attempt to contact the Winner by email and telephone call, using the email and telephone number listed on the Winner’s Entry.

If Balto determines that the person whose Entry is selected was not eligible to enter the drawing, or if the person drawn refuses to accept the prize or fails to meet the eligibility requirements described in “Additional Eligibility Requirements” above, or if the person whose Entry is selected does not respond to Balto within 15 days of the selection, then the person’s Entry will be disqualified. Balto will conduct a subsequent random drawing from all remaining eligible Entries to select an alternate Winner. If the alternate Winner does not respond to accept the Prize by 5:00 pm CT on March 15, 2021, then the Sweepstakes will be cancelled. 

THE WINNER MUST RESPOND TO BALTO VIA EMAIL OR TELEPHONE WITHIN FIFTEEN DAYS OF THE WINNER ANNOUNCEMENT TO ACCEPT THE PRIZE. If the Winner fails to respond to Balto via email or telephone within 15 days of the Winner announcement to accept the Prize then his or her entry will be disqualified and another winner will be selected. 

Prize: Balto will award 25 headsets (“the Prize”) to the prizewinner (the “Winner”). Each headset is a Plantronics Voyager Focus UC Bluetooth USB 202652-101 Headset with Active Noise Cancelling. The estimated retail value of the Prize is $4,395.00 USD ($175.80 USD per headset). The Winner will be solely responsible for any additional accessories or options to the Prize. 

Balto will deliver the Prize to the Winner at the residence of the Winner within forty-five (45) days of the date Winner signs and returns a Waiver Form. No other delivery option will be available. 

Limit one Prize per individual Winner. The Prize details and availability are subject to change. Any depiction of the Prize in promotional materials is for illustrative purposes only and may not be the actual prize awarded. The Prize is non-assignable and non-transferable. No substitution, exchange or cash equivalent will be allowed, except at Balto’s sole discretion.

The Prize does not include any other item or expense not specifically listed in these Official Rules, and any such additional expenses are the sole responsibility of the Winner. All income taxes resulting from acceptance of the Prize is the sole responsibility of the Winner. 


Odds of winning:  Odds of winning depend on the number of eligible Entries received by Balto during the Entry Period.

Entering Without Purchase: All eligible individuals are welcome to enter and no purchase from Balto of any kind is required to do so. 

Instagram, Facebook, Twitter, YouTube: This Sweepstakes is in no way sponsored, endorsed, or administered by Instagram, Facebook, Twitter, YouTube or other social media platforms (collectively, the “Social Media Platforms”). Each entrant hereby releases any Social Media Platform(s) involved in this Sweepstakes from any liability in connection with participation in this Sweepstakes.

Additional Agreements/Waivers: By entering the Sweepstakes, each entrant agrees (a) to be bound by the Official Rules and to the interpretation of these rules by Balto and (b) that Balto and its agents, affiliates, representatives and employees will have no liability whatsoever for any injuries, losses or damages of any kind resulting from acceptance or use of the prize(s). Except as prohibited by law, each Winner also consents, by entering the Sweepstakes and without further compensation, to Balto’s use and publication of the Winner’s name, company name, photograph, likeness, biographical information, and details of winning for Balto’s advertising, promotional, or regulatory purposes. Sweepstakes void where prohibited by law. In the event that the operation, security, or administration of the Sweepstakes is impaired in any way for any reason, including, but not limited to fraud, virus, bug, worm, unauthorized human intervention or other technical problem, or in the event the Sweepstakes is unable to run as planned for any other reason, as determined by Balto in its sole and absolute discretion, Balto may, in its sole discretion, either (a) suspend the Sweepstakes to address the impairment and then resume the Sweepstakes in a manner that best conforms to the spirit of these Official Rules or (b) terminate the Sweepstakes and, in the event of termination, award the prize at random from among the eligible, non-suspect Entries received in such Sweepstakes up to the time of the impairment. 

Balto reserves the right in its sole discretion to disqualify any entrant found to be tampering with the Entry process or the operation of the Sweepstakes or to be acting in violation of the Official Rules or in an unsportsmanlike or disruptive manner. Balto reserves the right to change, modify, or extend the Entry Period if it should be deemed necessary. Failure by Balto to enforce any provision of the Official Rules shall not constitute a waiver of that provision.

Limitation of Liability: By entering this Sweepstakes, entrants waive all right to, and hold Balto harmless from, any claim, liability, loss, damage (including punitive, incidental, and consequential damages), or expense (including attorneys’ fees) arising out of or in connection with participation in this Sweepstakes or the acceptance, use, or misuse of any Prize. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATIONS OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE MAY NOT APPLY TO YOU. Balto will not be responsible for: late, incomplete, or incorrect entries; an entrant’s failure to receive prize notices due to entrant’s spam, junk e-mail, or other security settings or for entrants’ provision of incorrect or otherwise non-functioning contact information; technical, hardware, or software malfunctions, lost or unavailable network connections, or failed, incorrect, inaccurate, incomplete, garbled, or delayed electronic communications whether caused by the sender or by any of the equipment or programming associated with or used in this Sweepstakes; by any human error which may occur in the processing of the entries in this Sweepstakes; or any typographical, technological, or other error in the publishing of the offer, administration of the Sweepstakes, or announcement of the Prize.

Choice of Law and Forum: Entrant agrees that all matters arising out of or relating to this sweepstakes and these Official Rules are governed by, and construed in accordance with, the laws of Missouri, without giving effect to any of its conflict of laws provisions thereof. Entrant further agrees that any legal suit, action, or proceeding arising out of or relating to this sweepstakes and these Official Rules shall be brought exclusively in the applicable federal or state courts located in St. Louis, Missouri.

Privacy: Information submitted with an entry is subject to the Privacy Policy stated on

Sweepstakes Sponsor and Winner Information: This Sweepstakes is sponsored by: Balto Software, Inc., located at 911 Washington Avenue, Unit 713, St. Louis, Missouri 63101. You can reach Balto at or by phone at 855-GO-BALTO. Except as limited by law, the name of the Winner will be available upon request, at no charge, by contacting Balto at, or by sending a self-addressed stamped envelope to Balto at the address above, Attn: Sweepstakes.

Instagram, Facebook, Twitter, YouTube: This Sweepstakes is in no way sponsored, endorsed, or administered by LinkedIN, Instagram, Facebook, Twitter, YouTube or other social media platforms (collectively, the “Social Media Platforms”). Each entrant hereby releases any Social Media Platform(s) involved in this Sweepstakes from any liability in connection with participation in this Sweepstakes.