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5 Creative Ways to Lower AHT in Times of Crisis

5 Creative Ways to Lower AHT in Times of Crisis

  • Post author:Rowen Gray
  • Post published:April 16, 2020
  • Post category:Customer Service
  • Post comments:0 Comments

The perfect metric to gauge customer service is Average Handle Time (AHT). In times of crisis, you’ll want to get creative with AHT.   Now, more than ever, don’t use…

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What to Say When the Coronavirus Comes Up on Sales Calls

What to Say When the Coronavirus Comes Up on Sales Calls

  • Post author:Rowen Gray
  • Post published:April 3, 2020
  • Post category:Sales/Sales Training
  • Post comments:0 Comments

What to Say When the Coronavirus Comes Up on Sales Calls by Rowen Gray | April 3rd, 2020 Share on linkedin LinkedIn Share on facebook Facebook Share on email Email…

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